Support
Last updated July 2026
Orbital is built and supported by Timo Leisengang (The AppStudio). Questions, bugs, ideas — write to [email protected]. You will get an answer from the person who wrote the code, usually within one business day.
License help
- Lost your license key? It’s in your purchase confirmation email from Polar, our merchant of record — or email us and we’ll look it up.
- Moving to a new Mac? Open Orbital’s menu bar → License… and deactivate the old Mac; your license covers two Macs at a time.
- Refunds are handled by Polar per our terms — but email us first; we’d rather fix the problem.
Updates
Orbital updates itself (menu bar → Check for Updates…). The current version is always at direct download, and every release is signed and notarized.
Common questions
The FAQ on the homepage covers permissions, privacy, the trial, and pricing. For anything else — the email above is the fastest path.